In this episode, Erin speaks with Deb Porter, an expert in listening. Deb shares her journey and insights on becoming a professional listener. She emphasizes the importance of holding space and offers practical tools for active listening. Their conversation covers the core elements of active listening, including centering oneself, setting intentions, and asking the right questions. Deb’s approach to empathy and the power of holding space are highlighted as transformative practices for effective communication.

Today on Tactical Empathy:

• The importance of holding space and being present in active listening
• The power of asking open-ended questions to invite deeper conversation
• The transformative impact of empathy and understanding in communication
• The value of setting intentions and centering oneself before engaging in a conversation
• The significance of recognizing the need for problem-solving versus holding space in a conversation

Connect with Deb Porter:

• Website: www.hearingoutlifedrama.com
• LinkedIn: https://www.linkedin.com/in/deblhporter/
• Courses: https://courses.hearingoutlifedrama.com/listenyourwaytoincreasedsales

Connect with Erin:

• Instagram: @elthorp
• Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
• Website: www.erinthorp.ca
• Inside Out Empathy: www.erinthorp.ca/insideout
• Freebie: 5 Practices to Build Empathy Skills